Error codes

Below are the player, backend and program restriction error codes. Share the error code with MediaKind team to root cause and resolve.

Player errors.

Error codeModule
4-70-XXXSetup
4-71-XXXSource
4-72-XXXPlayback
4-73-XXXNetwork
4-74-XXXDRM
4-75-XXXSegment
4-76-XXXVR
4-77-XXXModule Generic
4-78-XXXModule Advertising
4-79-XXXGeneral

MediaKind backend errors.

Error codeModule
4-60-XXXSetup
4-61-XXXRegistration
4-62-XXXRoll
4-63-XXXBeacon
4-64-XXXQuery
4-66-XXXWV GetLicense
4-69-XXXGeneral

MediaKind Program restrictions (PBR).

Error codeModuleDescription
4-80-XXXProgram restrictions (PBR)Fatal 100-107, Info 200-207
4-80-100Wi-FiPlayback is not allowed over WiFi.
4-80-101CellularPlayback is not allowed over Cellular network.
4-80-102PhonePlayback is not allowed on mobile phone devices.
4-80-103TabletPlayback is not allowed on tablet devices.
4-80-104STBPlayback is not allowed on STB devices.
4-80-105Jailbroken(Rooted)Playback is not allowed on rooted Android devices.
4-80-106Out-of-homePlayback is not allowed when out of home network coverage. Note: Not yet supported.
4-80-107AndroidPlayback is not allowed on Android devices.
4-80-200RewindRewind is not allowed for this program.
4-80-201Fast-forwardFast-forward is not allowed for this program.
4-80-202PausePause is not allowed for this program.
4-80-203ResumeResume is not allowed for this program.
4-80-204Seek forwardSeek/Skip forward is not allowed for this program.
4-80-205Seek backwardSeek/Skip backward is not allowed for this program.
4-80-206RestartRestart is not allowed for this program.
4-80-207TimeshiftTimeshift is not allowed for this program. Blocks Pause, Resume, Fast-forward, Rewind, Seek/Skip Forward and Backward.
4-80-300Extended displayPlayback is not allowed over HDMI (dongle).